Shipping return

WAYRÖB uses DHL for the delivery of your orders. We ship to Italy and Europe with the following costs and times:

Italy  2-3 working days euro 10,00
Europe 2-3 working days euro 15,00

 

Please note that orders placed during the weekend or on (official) holidays, will be processed on the next working day. If you live outside the shipping areas, please contact us at info@wayerob.com telling us the destination area of your purchases. We will try to organize your request.

Return Policy

All products purchased on the Website may be returned within 28 days of the order’s delivery date.

You need to inform us of your intention to return the product(s) writing an e-mail at info@wayerob.com. All products can only be returned in original packaging, unworn and in the same condition as delivered, with all tags attached and must have their original label. We will not accept or refund incomplete returns or products that have been worn or washed. If the products have deteriorated due to a more extensive use, we reserve the right to send the product back to the shipper.

Each order you would like to return has to be packed separately, for a fast and smooth return processing. Once your returned products have been checked and inspected at our warehouse, you will receive a refund e-mail notification.

Refund

Refunds will be processed as soon as returned items have been checked and accepted by WAYEROB.COM Your refund will be paid back to the same card/account that was used to place the order. You will be refunded the shipping cost in full if the entire order is returned.

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